What separates the most effective communicators from their less successful counterparts? The ability to influence others. Influence is the art of getting others to take your lead and adopt an idea, practice or action that you believe is best for them. Effective influencing is about adjusting your influencing style to the preferred style of others. Join this workshop to become more aware of your influencing style, and learn about 10 positive influencing tactics that will help you be a more effective communicator and leader.
As IT functions continue their march toward service-oriented delivery models, the responsibility for data protection is becoming blurred. As evident from recent news stories, there are clear financial and reputational impacts when data is compromised or stolen. Industry and regulatory standards, such as HIPAA and PCI DSS, seek to force service organizations to protect customer data. But, to be successful with protecting the customer data entrusted to your organization, you must go further and integrate a holistic approach into your organization. Join us to understand the current issues, risks, and approaches in this rapidly evolving field.
