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Wednesday, October 23 • 11:15am - 12:15pm
Is Your Customer Service Still Stuck in the 1980’s? Learn How to Enhance Your Software to Serve 24/7 by Website Pipeline

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Wholesale Distributors and manufacturers have customer service staff that are constantly keying in orders, answering questions, and processing requests from customers via phone, fax, and email all day long. What if a large portion of those transactions and requests could be automated, allowing your customers to self-service in regards to placing orders, researching products, tracking shipments, RMA requests, viewing and paying invoices, and much more? We invite you to join us during this session to learn how customer service automation can make your company more efficient and improve your customer’s experience.


Wednesday October 23, 2013 11:15am - 12:15pm
ES-Gandy 2
  • CPE Eligible NO
  • Audience All

Attendees (3)