Wholesale Distributors and manufacturers have customer service staff that are constantly keying in orders, answering questions, and processing requests from customers via phone, fax, and email all day long. What if a large portion of those transactions and requests could be automated, allowing your customers to self-service in regards to placing orders, researching products, tracking shipments, RMA requests, viewing and paying invoices, and much more? We invite you to join us during this session to learn how customer service automation can make your company more efficient and improve your customer’s experience.
